Service Engineer Belgium (m/f/d)

Leuven

Sports offerings
Company Car
Health program
Flexible working hours / trust-based working hours
Employee discounts / subsidies
Modern work equipment
Work-life balance
Job bike
Training opportunities
Company Pension Plan
Christmas Bonus
Regular team events
Mentoring program
Corporate Social Responsibility Program
Home office options
Vacation pay

For a global leader in advanced technology solutions we are currently looking for a "Service Engineer (m/f/d)" to be based in Belgium.
This company known for its precision technology combines deep scientific expertise with agile engineering to empower breakthroughs and foster sustainable innovation for a better tomorrow. Besides its core focus on lab solutions the expertise extends across diverse high-tech sectors.

Key Accountabilities

  • Carry out site surveys, installations of new equipment, preventive maintenance, relocations and modifications according to customer requirements
  • Conduct operator training and instruct customers in using and maintaining products
  • Respond to customer questions, troubleshoot, investigate and resolve technical problems by phone and on-site
  • Support the Sales Business Area with exhibitions and finding sales opportunities for new systems
  • Report difficulties and problems to the technical support staff and find intermediate workable solutions
  • Respond to technical questions regarding the organisation's services
  • Establish and maintain on-going positive relationships with customers
  • Research, evaluate and recommend equipment upgrades
  • Monitor and resolve recurring problems
  • Always act, communicate and behave in compliance with laws and regulations and in accordance with the Group Code of Conduct
  • Follow all Health & Safety and Environmental requirements as defined in work instructions; follow required emergency prevention and operational controls

Benefits & Conditions

  • Permanent employment contract
  • 38 hours per week (Monday-Friday)
  • Overtime compensation (+25 % bonus) and/or time off in lieu through flex days (additional holiday - up to 12 days per year)
  • 30 days annual leave
  • 13th salary
  • Vacation bonus + annual government indexation
  • ECO check: € 250 per year
  • Homeoffice allowance € 30 per month
  • Flat rate meal allowance € 160 per month
  • Company car

Your Profile

  • Technical Apprenticeship (Industrial mechanic, Mechatronics engineer, Electrical engineer)
  • min. 3 years of working experience in Service and Maintenance
  • Technical knowledge of Electron Microscopes
  • Experience with customer support
  • Willingness and ability for extensive travel incl. overnight stays
  • English and local language
  • MS Office, System Software

Is what we offer a perfect fit for you? Then we look forward to receiving your application - online quoting reference SB26-90463-DUS_DI to Ms. Anna Katharina Eickhoff. We will match your potential with our opportunities. Challenge accepted? Let's head for the next level together and design the future!

Related jobs

FERCHAU
(Junior) Versuchsingenieur Mechatronik / Fahrzeugtechnik (m/w/d)

FERCHAU

Kiel
FERCHAU
Junior IT-Projektkoordinator Automotive (m/w/d)

FERCHAU

Stuttgart
FERCHAU

FERCHAU

At FERCHAU we bring together ambitious and intelligent minds who have one thing in common: the ability to design, develop and implement sophisticated technological solutions to make the visions of the future a reality.


Industries

Administration / Management / Office Automotive / Automotive Suppliers Banking Consulting Chemistry Electrical Engineering, Precision Mechanics & Optics Energy Industry Finance Industry IT / Internet / Multimedia Aerospace Marketing / Advertising / PR Market Research Machinery / Plant Engineering Medicine / Pharmaceuticals Medical Technology Personnel Services Human Resources / Recruitment Other sectors Other Services Other Manufacturing Telecommunications Transport / Transport / Logistics Insurance Water Supply & Waste Disposal Science & Research Temporary Employment

Employees in Germany:

8.700

Revenue in Germany:

820 Mio. EUR