Customer Support Engineer (DACH)

Zoho Corporation in Europe, is recruiting for an Office Administrator, based in Essen, Germany

Key Mission : to ensure a welcoming, polite and professional front of house experience for everybody in our Essen office.

As the Office Administrator, you are responsible for keeping the office running smoothly, creating a good atmosphere and making colleagues, customers, partners and guests feel at home. You should be an accessible, welcoming individual, who thrives in building rapport. Due to the nature of the role, this position should be present and visible in the office part time, everyday of the week. Fluent speaking, reading and writing in German and English are a must-have requirement for this role.

About us

Zoho Corporation has been at the forefront of technology since 1996. With over 100 million users and 15,000 employees worldwide, Zoho is dedicated to driving innovation in all aspects of business software. We offer our employees numerous opportunities for growth and development in a dynamic work environment. With offices throughout Europe, Zoho is expanding its reach by fostering closer relationships with our customers and partners. Join us on this exciting journey and shape your future with us.

Key Responsibilities

• Welcome new employees and ensure that IT equipment and welcome package are prepared during first day of work.
• Coordinate with regional HR to support general office admin related duties.
• Ensure that health and safety measures and other compliance needs of the office are met.
• Manage facility services, procurement of goods, organization of lunch, mail, couriers coordinating with vendors.
• Provide ad-hoc support for all departments (Sales, Marketing, Support, HR, IT) and employees.
• Make new employees feel welcome and contribute to onboarding.
• Organize periodic team events.

Requirements

• Minimum 2 years of work experience in a similar role.
• A multi-tasker, good host with resourcefulness and organizing skills.
• A flexible mindset that enjoys work that can change from day-to-day.
• An intrinsic motivation to learn and grow along with the company.
• Ability to work independently as well as in a team.
• Good communication (oral and written) skills in English and German.
• You enjoy helping people.
• As this is an in-office role, the ability to commute everyday is essential.

Benefits

• Competitive salary package aligned with candidate's qualifications, experience, and the market value of the role
• Supportive and inclusive team and colleagues
• Subsidised transport card
• Statutory Health Insurance
• Statutory Pension plan
• MacBook, mobile and paid SIM
• Company provided Lunch
• Permanent Contract
• A vibrant international environment
• Reimbursement of approved business expense
• Opportunity to work with a global team and contribute to the growth of a leading technology company

It is important for the applicant to hold a national or EU passport, have a valid work authorization and be within commutable distance. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards. Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together, let's shape the future of business software!